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The Workshop
Welcome to The Workshop, Carousel's blog dedicated to the art of luxury goods repair and restoration. Discover insights, tips, and stories from our team of expert craftsmen as they bring new life to cherished jewelry, watches, and designer pieces. Explore the world of meticulous care and timeless craftsmanship with us.
Have questions?
We’ve got answers
We’ve got answers
Find the information you need about Carousel and our services in this FAQÂ Section.
Contact UsHow does it work?
It’s simple. Once you contact us, we provide you with a private portal where you and your team can upload repair requests. Within 24 hours of each request, our team will provide you with a pre-paid and insured shipping label and instructions on how to start the repair process.
How long do most services take?
Most repairs take 5 to 7 business days. Manufacturing requests and larger projects typically take 2 to 3 weeks.
Are there any long-term commitments?
No, all of our partnerships are on a per-projectbasis. That said, most companies use us as their go-to solution for all their repair and manufacturing needs.
Do you warranty your work?
Yes, all of our work is guaranteed for 90 days.
Where are you located?
Our headquarters are in Columbus, Ohio.
